The automotive industry is one of the fastest advancing sectors in the world. The technological advances over the last 5 decades are a testament to that. The introduction of satellite navigation systems, safety precautions and even electric windows illustrate just how far car manufacturing has progressed.

But what about the next ten years, what does the future of car manufacturing look like? Auto bosses expect new digital services and battery powered cars to dominate the marketplace by 2025 and of course, we can’t ignore the growing determination of manufacturers to produce a mainstream, driverless car.

The push is driven by market trends as a recent survey found that half of today’s car owners will want self-driving and electric cars in the future. John Leech, head of automotive at KPMG who produced the report said “I believe robot taxis will revolutionise UK urban transportation in the second half of the next decade”

Manufacturers believe the UK is interested in early adoption of self-driving cars, particularly as service vehicles. Dense urban populations, coupled with high fuel prices create an advantage for robot taxis to offer greater cost savings to the UK public.

Cars will, therefore, be packed with new digital technologies. Over 20% of manufacturers in Indian, China and South East believe their main customers will not be the public, but in fact tech firms looking to raise their profiles and introduce their software into cars.

Car makers are keen to sell a plethora of services to customers including a myriad of digital services. Innovative services such as remote vehicle monitoring and further interconnectivity of devices are likely to lead the way for profitability within manufacturing. No longer will a manufacturer be based solely on quantity but on the additional services available to the public.

What does this mean for quality management?

With a more diverse range of digital services and offerings to customers, it is likely that support services such as quality control and auditing will change. Manufacturers will be heavily reliant on a new type of skill set and quality controllers are beginning to adapt to an advancing industry.

As well as assessing physical parts, quality controllers will be required to test digital services and software. This is, of course, nothing new in the industry for the roll out and range of innovative technologies requires a greater increase in knowledge.

That’s why Plus Point is investing in its staff and its processes. We’re staying ahead of the curve and we were recently nominated for a Northern Auto Alliance award for staff development. We were also recognised by the British Assessment Bureau with ISO 9001: 2008 which illustrates our commitment to proper processes and procedures in a QA environment.